Remote video conferencing setup - Revision history

Johannes.junker: /* Participants cannot hear the room */ Added issue we saw at members meeting

2023-11-17T21:23:09Z

Participants cannot hear the room: Added issue we saw at members meeting

← Older revision		Revision as of 21:23, 17 November 2023
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	You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.		You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.

			Ensure that Apps are allowed to use the audio device under windows System>Sound>Advanced>All sound devices> Input devices

	If all else fails, whip out an attendee's device, log them into the call and use that for audio.		If all else fails, whip out an attendee's device, log them into the call and use that for audio.
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	====The room can not hear participants====		====The room can not hear participants====
	Confirm the speakers work as expected and are selected as output device for the call.		Confirm the speakers work as expected and are selected as output device for the call.

			Turn the receiver under the PC off and on again.

	====I don't have an @protospace.ca account====		====I don't have an @protospace.ca account====
	Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window.		Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window.

Gregm at 07:41, 20 January 2023

2023-01-20T07:41:07Z

← Older revision		Revision as of 07:41, 20 January 2023
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	You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.		You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.

			If all else fails, whip out an attendee's device, log them into the call and use that for audio.

	====The room can not hear participants====		====The room can not hear participants====

Gregm: updated for jitsi

2023-01-19T19:04:31Z

updated for jitsi

← Older revision		Revision as of 19:04, 19 January 2023
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	==Quick Start==		==Quick Start==
	On the classroom PC:		'''On the classroom PC:'''

	#[https://meet.~~google~~.~~com~~/ ~~Go to meet.google.com]~~ and start a new meeting~~. Make sure you are logged in with an @protospace.ca email account~~ to ~~get~~ access ~~to any Protospace account privileges.~~		#Go to https://meet.jit.si/ and start a new meeting - can set your own funky name if wanted!
	#Ensure correct ~~audio~~ set up		#Give browser permissions to access microphone and webcam
	##~~Select~~ '~~More options~~' -> '~~Settings~~' ~~-> 'Audio~~'		#Ensure correct device set up:
	#~~#Speaker should be set to -~~ VSX-822 (these are the classroom stereo speakers)		#*Expanding the microphone icon,
	##~~Microphone~~ should ~~be set to -~~ TANDBERG ~~which is via~~ the ~~microphone built into~~ the ~~USB webcam connected~~ to ~~the classroom PC Monitor~~		#**Microphones, choose Default/Same as system/name of soundcard for tabletop hardware mic '''-or-''' TANDBERG for webcam mic
	#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)		#**Speakers, choose VSX-822 (these are the classroom stereo speakers) - this could also be the "Same as system" setting?
			#*Expanding the camera icon,
			#**should show the video preview from TANDBERG
			#**if it doesn't, ensure there's not other sneaky software accessing the webcam,
			#**and that the browser is allowed to access it, check via lil camera icon in address bar.
			#Copy the meeting URL and '''post it''' wherever your need it (e.g. the monthly meeting thread on the forum)

	==Hardware==		==Hardware==

	==== Video ====		====Video====
	There's a Cisco PrecisionHD TTC8-03 ("TANGBERG") camera ziptied to the monitor arm on top of the AV rack that holds the classroom PC. The arm allows for some aiming around the room, and the cable reaches the classroom PC in the AV rack.		There's a Cisco PrecisionHD TTC8-03 ("TANGBERG") camera ziptied to the monitor arm on top of the AV rack that holds the classroom PC. The arm allows for some aiming around the room, and the cable reaches the classroom PC in the AV rack.

Gregm: /* Hardware */ revised

2022-09-16T06:18:07Z

Hardware: revised

← Older revision		Revision as of 06:18, 16 September 2022
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	~~This is our~~ current ~~set up. It~~ is ~~not written stone~~, if you ~~change (or~~ improve!) something please document it so we know how use it for ~~member~~ meetings, hybrid classes ~~or other things~~.		The current setup is a work in progress, if you improve something please document it here so we know how to use it for meetings, hybrid classes, training, hackathons, socials, LAN parties, etc.

	==~~Set up~~==		==Quick Start==
	On the ~~office computer go to~~:		On the classroom PC:

	#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with an @protospace.ca email account to get access to any Protospace account privileges.		#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with an @protospace.ca email account to get access to any Protospace account privileges.
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	##Select 'More options' -> 'Settings' -> 'Audio'		##Select 'More options' -> 'Settings' -> 'Audio'
	##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)		##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)
	##Microphone should be set to - TANDBERG which is via the microphone built into the USB ~~Webcamera~~ connected to the classroom PC Monitor		##Microphone should be set to - TANDBERG which is via the microphone built into the USB webcam connected to the classroom PC Monitor
	#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)		#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)

	==Hardware==		==Hardware==

	====~~Microphone~~====		==== Video ====
	~~We have previously used~~ a Polycom Soundpoint PC 3.~~5 mm TRS connector routed through~~ the floor to the classroom PC. It is ~~located on the desk~~.		There's a Cisco PrecisionHD TTC8-03 ("TANGBERG") camera ziptied to the monitor arm on top of the AV rack that holds the classroom PC. The arm allows for some aiming around the room, and the cable reaches the classroom PC in the AV rack.

			The webcam has a physical shutter (iris?), and will show a Cisco logo if closed. Twist the ring on the face of the camera to open the shutter.

			====Audio====
			There's currently a few options:

			- "TANGBERG" is the microphone built into the webcam detailed above, works surprisingly decent for that half and middle of the room.

			- "Mic In" is the Polycom Soundpoint that is (hopefully, please don't remove) in the middle of the classroom table, with audio routed down to a 3.5mm plug in the floor which ends up in the classroom PC. This device is pretty old and quite directional, so not ideal.
	[[File:363FE621-F2A6-4B88-9D0E-6AE4EC11898C.jpeg\|none\|thumb\|Polycom SoundPoint PC]]		[[File:363FE621-F2A6-4B88-9D0E-6AE4EC11898C.jpeg\|none\|thumb\|Polycom SoundPoint PC]]
	~~If it is not on the desk, someone moved it and that sucks. Please don't move it.~~

	~~If it~~ has been ~~moved, fallabck~~ to ~~the TANDBERG~~
			- There's a "Virtual Audio Cable" audio device on the classroom PC that can be configured to combine multiple audio sources. Experimental and not recommended with the current hardware, so has been disabled.

			- Anybody want to donate a ceiling-mounted cardioid mic?

	==Troubleshooting==		==Troubleshooting==
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	====I don't have an @protospace.ca account====		====I don't have an @protospace.ca account====
	Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]		Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window.

Kent.brockman at 00:49, 16 September 2022

2022-09-16T00:49:34Z

← Older revision		Revision as of 00:49, 16 September 2022
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	##Select 'More options' -> 'Settings' -> 'Audio'		##Select 'More options' -> 'Settings' -> 'Audio'
	##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)		##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)
	##Microphone should be set to - ~~Microphone (Realtek High Definition Audio)~~ which is via the ~~Polycom Soundpoint~~ PC		##Microphone should be set to - TANDBERG which is via the microphone built into the USB Webcamera connected to the classroom PC Monitor
	#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)		#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)

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	====Microphone====		====Microphone====
	~~Currently using~~ a Polycom Soundpoint PC 3.5 mm TRS connector routed through the floor to the classroom PC. It is located on the desk.		We have previously used a Polycom Soundpoint PC 3.5 mm TRS connector routed through the floor to the classroom PC. It is located on the desk.
	[[File:363FE621-F2A6-4B88-9D0E-6AE4EC11898C.jpeg\|none\|thumb\|Polycom SoundPoint PC]]		[[File:363FE621-F2A6-4B88-9D0E-6AE4EC11898C.jpeg\|none\|thumb\|Polycom SoundPoint PC]]
	If it is not on the desk, someone moved it and that sucks. Please don't move it.		If it is not on the desk, someone moved it and that sucks. Please don't move it.

			If it has been moved, fallabck to the TANDBERG

	==Troubleshooting==		==Troubleshooting==

Kent.brockman at 16:18, 18 August 2022

2022-08-18T16:18:06Z

← Older revision		Revision as of 16:18, 18 August 2022
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	On the office computer go to:		On the office computer go to:

	#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with ~~archive~~@protospace.ca to get access to any Protospace account privileges		#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with an @protospace.ca email account to get access to any Protospace account privileges.
	#Ensure correct audio set up		#Ensure correct audio set up
	##Select 'More options' -> 'Settings' -> 'Audio'		##Select 'More options' -> 'Settings' -> 'Audio'
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	Confirm the speakers work as expected and are selected as output device for the call.		Confirm the speakers work as expected and are selected as output device for the call.

	====I don't ~~know the password for archive~~@protospace.ca====		====I don't have an @protospace.ca account====
	Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]		Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]

Kent.brockman at 02:38, 18 August 2022

2022-08-18T02:38:11Z

← Older revision		Revision as of 02:38, 18 August 2022
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			This is our current set up. It is not written stone, if you change (or improve!) something please document it so we know how use it for member meetings, hybrid classes or other things.

	==Set up==		==Set up==
	On the office computer go to:		On the office computer go to:

Kent.brockman: /* Microphone */

2022-08-18T02:31:19Z

Microphone

← Older revision		Revision as of 02:31, 18 August 2022
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	== Set up ==		==Set up==
	On the office computer go to:		On the office computer go to:

	# [https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with archive@protospace.ca to get access to any Protospace account privileges		#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with archive@protospace.ca to get access to any Protospace account privileges
	# Ensure correct audio set up		#Ensure correct audio set up
	## Select 'More options' -> 'Settings' -> 'Audio'		##Select 'More options' -> 'Settings' -> 'Audio'
	## Speaker should be set to - VSX-822 (these are the classroom stereo speakers)		##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)
	## Microphone should be set to - Microphone (Realtek High Definition Audio) which is via the Polycom Soundpoint PC		##Microphone should be set to - Microphone (Realtek High Definition Audio) which is via the Polycom Soundpoint PC
	# Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)		#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)

	== Hardware ==		==Hardware==

	==== Microphone ====		====Microphone====
	Currently using a Polycom Soundpoint PC 3.5 mm TRS connector routed through the floor to the classroom PC. It is located on the desk.		Currently using a Polycom Soundpoint PC 3.5 mm TRS connector routed through the floor to the classroom PC. It is located on the desk.
			[[File:363FE621-F2A6-4B88-9D0E-6AE4EC11898C.jpeg\|none\|thumb\|Polycom SoundPoint PC]]
	If it is not on the desk, someone moved it and that sucks. Please don't move it.		If it is not on the desk, someone moved it and that sucks. Please don't move it.

	== Troubleshooting ==		==Troubleshooting==

	==== Participants cannot hear the room ====		====Participants cannot hear the room====
	Go to options on the call and start picking other microphones.		Go to options on the call and start picking other microphones.

	You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.		You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.

	==== The room can not hear participants ====		====The room can not hear participants====
	Confirm the speakers work as expected and are selected as output device for the call.		Confirm the speakers work as expected and are selected as output device for the call.

	==== I don't know the password for archive@protospace.ca ====		====I don't know the password for archive@protospace.ca====
	Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]		Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]

Kent.brockman: Created page with "== Set up == On the office computer go to: # [https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with archive@protospace.ca..."

2022-08-18T02:27:18Z

Created page with "== Set up == On the office computer go to: # [https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with archive@protospace.ca..."

New page

== Set up ==
On the office computer go to:

# [https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with archive@protospace.ca to get access to any Protospace account privileges
# Ensure correct audio set up
## Select 'More options' -> 'Settings' -> 'Audio'
## Speaker should be set to - VSX-822 (these are the classroom stereo speakers)
## Microphone should be set to - Microphone (Realtek High Definition Audio) which is via the Polycom Soundpoint PC
# Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)

== Hardware ==

==== Microphone ====
Currently using a Polycom Soundpoint PC 3.5 mm TRS connector routed through the floor to the classroom PC. It is located on the desk.

If it is not on the desk, someone moved it and that sucks. Please don't move it.

== Troubleshooting ==

==== Participants cannot hear the room ====
Go to options on the call and start picking other microphones.

You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.

==== The room can not hear participants ====
Confirm the speakers work as expected and are selected as output device for the call.

==== I don't know the password for archive@protospace.ca ====
Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca]