Remote video conferencing setup: Difference between revisions

→‎Participants cannot hear the room: Added issue we saw at members meeting
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(→‎Participants cannot hear the room: Added issue we saw at members meeting)
 
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==Quick Start==
==Quick Start==
On the classroom PC:
'''On the classroom PC:'''


#[https://meet.google.com/ Go to meet.google.com] and start a new meeting. Make sure you are logged in with an @protospace.ca email account to get access to any Protospace account privileges.
#Go to https://meet.jit.si/ and start a new meeting - can set your own funky name if wanted!
#Ensure correct audio set up
#Give browser permissions to access microphone and webcam
##Select 'More options' -> 'Settings' -> 'Audio'
#Ensure correct device set up:
##Speaker should be set to - VSX-822 (these are the classroom stereo speakers)
#*Expanding the microphone icon,
##Microphone should be set to - TANDBERG which is via the microphone built into the USB webcam connected to the classroom PC Monitor
#**Microphones, choose Default/Same as system/name of soundcard for tabletop hardware mic '''-or-''' TANDBERG for webcam mic
#Copy the meeting URL and post it wherever your need it (e.g. the monthly meeting thread on the forum)
#**Speakers, choose VSX-822 (these are the classroom stereo speakers) - this could also be the "Same as system" setting?
#*Expanding the camera icon,
#**should show the video preview from TANDBERG
#**if it doesn't, ensure there's not other sneaky software accessing the webcam,
#**and that the browser is allowed to access it, check via lil camera icon in address bar.
#Copy the meeting URL and '''post it''' wherever your need it (e.g. the monthly meeting thread on the forum)


==Hardware==
==Hardware==


==== Video ====
====Video====
There's a Cisco PrecisionHD TTC8-03 ("TANGBERG") camera ziptied to the monitor arm on top of the AV rack that holds the classroom PC. The arm allows for some aiming around the room, and the cable reaches the classroom PC in the AV rack.
There's a Cisco PrecisionHD TTC8-03 ("TANGBERG") camera ziptied to the monitor arm on top of the AV rack that holds the classroom PC. The arm allows for some aiming around the room, and the cable reaches the classroom PC in the AV rack.


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You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.
You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic.
Ensure that Apps are allowed to use the audio device under windows System>Sound>Advanced>All sound devices> Input devices
If all else fails, whip out an attendee's device, log them into the call and use that for audio.


====The room can not hear participants====
====The room can not hear participants====
Confirm the speakers work as expected and are selected as output device for the call.
Confirm the speakers work as expected and are selected as output device for the call.
Turn the receiver under the PC off and on again.


====I don't have an @protospace.ca account====
====I don't have an @protospace.ca account====
Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window.
Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window.